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Restore purchases

Reinstalled Bide or moved to a new phone? Your subscription belongs to your App Store or Google Play account, so you can restore it in a few taps without paying again.

Before you start

  • Sign in to your phone with the Apple ID or Google account you subscribed with. Bide has no account of its own; your store account holds the purchase.
  • Connect to the internet. Restoring checks your purchase with Apple or Google.
  • If you have more than one Apple ID or Google account, use the one that received your purchase receipt email.

How to restore

  1. Open Bide. If it shows the subscription screen, tap Restore at the bottom of it, and you're done.
  2. Otherwise, open the Settings tab and find the Subscription section.
  3. Tap Restore purchases. When Bide finds your subscription, it shows Purchases restored and unlocks right away.

Restoring brings back your subscription, not your fasting history. To move your data, use Export my data and Restore from backup in Settings, under Support & data.

Still need help

If Bide says No previous purchase found and you're sure you subscribed, email bidefasting.app@gmail.com with the order number from your App Store or Google Play receipt, and we'll sort it out.